Transformer Installation, Feeder Construction or Relocation of Existing Electrical Assets.
FAQs for new equipment connection request
What is NECR? - The New Equipment Connection Request
is a web portal that
automates the processes by which Applicants submit their requests
for new transformer
installations and commissioning.
What Is The Target Of The NECR? -
NECR aims to close the
gaps in the onboarding process of Key Customer Group Clients.
How Many Applications Will EKEDC Process Per KCG Customer? –
Applicants can only submit one
application for a given Project.
What Is The Objective For The New Equipment Connection Request
Portal? - Applicants no
longer need to submit written applications (or any paper document)
for new connection
requests to EKEDC offices.
After Filling The Application, What Next? - Upon validation of the
(Please note your reference/Application Number) the details will be
forwarded to the
responsible Project Manager who will contact the customer for
installation in accordance
with the specified plan.
Who is applicant? Whether you are applying directly or on
behalf of a client, the
applicant is the
prospective customer (the owner) that will use the equipment
at the proposed
location. The applicant
is EKEDC prospective customer that will receive bill for the
energy delivered to the
Can I fill my details as applicant? Yes, if you are the
owner of the equipment
and/or property at
which the equipment is to be installed. The details will be
registered with EKEDC
for billing and
other electricity related business only.
Can I fill my details as a contractor in place of the
applicant?- No, fill the
details of your
client only. Contractor’s details should be provided on the
Can I select more than one electricity equipment?- Yes.
Will I sign connection agreement for each of the equipment?
No, one connection
contain details of the added equipment.
What is evidence of authority and why do I need it?- To
confirm the services of the
been employed to carry out this project on behalf of the
The Equipment Connection App is a web portal that automates the processes by which
Applicants submit their requests for
new Equipment (transformer, feeder, and associated equipment) installations and
commissioning. Applicants no longer need
to submit written applications (or any paper document) for new connection requests to
EKEDC offices. Such requests can
now be made via the Equipment Connection App in four easy steps:
Make your equipment connection request by filling the online form appropriately
giving accurate information about the
project description. You’ll be required to upload the following documents (In pdfs
or jpgs formats only)
a) Letter of Authorization from the Client (authorizing the Contractor to carry out
the project on their behalf).
b) Valid ID Card of the Customer.
c) Property ownership document (of the location where the transformer is to be
All new point load and feeder constructions will be automatically redirected to fill
the Application for Electricity
Supply and Agreement Form (Form 74). Fill online with the required documents and
submit. Select Point Load Transformer
for Customers requesting for transformer installation, feeder construction or
relocation of existing electrical assets.
“Submit” the request.
After submission, a notification will be sent to your email address confirming
successful submission of the application.
Subsequent updates about the request can be viewed from your profile page and a
notification will be forwarded to your
email about the final status of the request (i.e. Approved or Rejected) and the next
steps to be taken.