We have customer service agents ready to help you with any issue. Give us a call
EKEDC Customer Care
We have reorganized and restructured ourselves to bring in customer centricity in our systems, processes, and most importantly amongst our team members. This website has a link "Contact Us", enabling customers to register their complaints, compliments and requests. We encourage our customers to use this online facility for convenience and prompt service delivery. The CSOs, stationed in each customer complaint units, can also be contacted by our esteemed customers if they need any support, guidance and assistance from any staff.
Our Complaint Channels
Call Center
Our call centre runs a 24/7 service on 07080655555
Email Desk
Send us an email via any of our email address
Walk-in
Customers can walk-in to any of our customer complaint units from 8am to 5pm Mondays to Fridays.
Letters
Our esteemed customers can drop their letters of complaints at any of our Customer Complaint Units.
District | Address | Complaint Email |
---|---|---|
AGBARA | No.1, Bank Road, Off Ilaro road, Agbara | customercare.agbara@ekedp.com |
APAPA | No. 12b, Kofo Abayomi Street, Apapa. | customercare.apapa@ekedp.com |
Ojo | No. 2, Orelope Street off Iyana school, LASU-Iba Road, Ojo | customercare.ojo@ekedp.com |
Ijora | EKEDP office, Ijora Fish Market, Ijora Olopa, Lagos | customercare.ijora@ekedp.com |
Festac | 23 road, ‘S’ Close, Festac Town, Lagos. | customercare.festac@ekedp.com |
SATELLITE | No. 30 Community Road Satellite Town. | customercare.satellite@ekedp.com |
ORILE | No. 9/11 Jimoh Odutola Str, off Eric Moore Road, Surulere. | customercare.orile@ekedp.com |
ADELABU | No. 36, Ilorin Street, off Adelabu Street, Surulere. | customercare.adelabu@ekedp.com |
Mushin | No. 161/163, Apapa-Oshodi Express way, beside NAFDAC | customercare.mushin@ekedp.com |
IJESHA | 262 Ijesha road, Ijesha, Surulere | customercare.ijesha@ekedp.com |
ISLANDS | 4, NEPA Close. Off Ahmadu Bello way, VI, Lagos. | customercare.islands@ekedp.com |
PASSPORT OFFICE | Alagbon Close Ikoyi, Lagos. | customercare.islands@ekedp.com |
AJELE | No. 118 Lewis Street, Obalende, Lagos Island | customercare.ajele@ekedp.com |
PARKVIEW | Shuttle Bus Garage, Parkview Estate Gate Ikoyi | customercare.islands@ekedp.com |
LEKKI PHASE 1 | Plot 96 Block 78 – 80, Admiralty way, Lekki Phase 1. | customercare.lekki@ekedp.com |
WHITE SANDS | No. 17 White sands street, Ikate, Lekki. | customercare.lekki@ekedp.com |
Ibeju | No. 6, Adenuga Close, off Lekki - Epe Expressway. | customercare.ibeju@ekedp.com |
THOMAS ESTATE | No. 5 Jinadu Street, Thomas Estate, Ajah | customercare.thomas@ekedp.com |
CENTRAL DEDICATED CUSTOMER CARE EMAIL | Customercare@ekedp.com |
Customer rights and obligations
OBLIGATIONS OF CONSUMERS