Information Security Statement

At Eko Electricity Distribution Plc, we take the security and protection of your personal data seriously. We understand the importance of maintaining the confidentiality, integrity and availability of your data and we have implemented robust measures to safeguard your information. Outlined below are some of the measures we have in place to ensure the security of your data:

1. Data Protection Measures: We employ industry-standard security technologies and practices to ensure the confidentiality, integrity, and availability of your personal information. This includes using encryption, firewalls, cryptography, access controls and routine data backups.

2. Access Control: We have implemented strict access controls to limit the number of individuals who have access to your personal information. Our employees are granted access on a need-to-know basis and their access is regularly reviewed and monitored.

3. Secure Infrastructure: Our IT infrastructure is designed with security in mind. We employ firewalls, intrusion detection systems, and other security technologies to protect against unauthorised access, malware, and other threats.

4. Regular Security Audits: We conduct regular security assessments and audits to identify and address potential vulnerabilities and to continuously improve our information security practices.

5. Regular Security Assessments: We conduct regular security assessments and audits to identify and address any vulnerabilities in our systems. This helps us stay ahead of emerging threats and ensures that your data remains secure.

6. Employee Training: We provide comprehensive security training to our employees to ensure they understand their responsibilities and the importance of information security. This includes training on data handling, password security, identifying and reporting potential security incidents.

7. Incident Response: In the event of a security incident or data breach, we have established procedures and protocols to respond swiftly and effectively. We will promptly investigate any incidents, take appropriate action and notify you as required by applicable laws and regulations.

8. Third-Party Security: We carefully select and evaluate our third-party service providers to ensure they maintain adequate security measures to protect your data. We enter into agreements that require them to comply with our security standards and applicable data protection laws.

9. User Responsibilities: If you have created an account that grants you access to any of our platforms, we encourage you to maintain the security and confidentiality of your account credentials. Please do not share your login details with anyone and notify us immediately if you suspect any unauthorised activity.

By incorporating these security measures, we strive to maintain a secure environment for your personal information. Please note that this Information Security Statement is associated with our Privacy Statement. Kindly refer to our Privacy Policy below for more information on how we collect, use, and protect your personal data.