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EKEDC Customer Care

We have reorganized and restructured ourselves to bring in customer centricity in our systems, processes, and most importantly amongst our team members. This website has a link “Contact Us”, enabling customers to register their complaints, compliments and requests.

We encourage our customers to use this online facility for convenience and prompt service delivery. The CSOs, stationed in each customer complaint units, can also be contacted by our esteemed customers if they need any support, guidance and assistance from any staff.

Our Complaint Channels

Call Center

Our call centre runs a 24/7 service on 0708 067 1170 or 0700 123 5666

Email Desk

Send us an email: customercare@ekedp.com


Customers can walk-in to any of our customer complaint units from 8am to 5pm Mondays to Fridays.


Our esteemed customers can drop their letters of complaints at any of our Customer Complaint Units.